Terms & Conditions

All customers (whether ordering online, in the shop, via email, via fax, via Purchase Order or via the telephone) are subject to the Terms and Conditions as shown below.


For Design Print Create Australia. Definition "Design Print Create" means Design Print Create Australia. "Customer" means the person(s), individual, sole traders, company, or any of its principals or employees, organisation, club, business, school, government department or other ordering the goods the subject of this contract." Goods " means the goods supplied by Design Print Create Australia. Reference to “website” means the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content). If you do not accept these Terms, you must refrain from using this website. We may, from time to time, add or remove information, products or services from this website without notice. We reserve the right to amend these Terms at any time without notice and we may terminate your access to this website at any time without notice. Your continued use of this website following such notification will represent an agreement by you to be bound by the Terms as amended. Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms will survive.


Orders shall only be processed by Design Print Create on the basis of payment of the order being made at the time the order is processed. Design Print Create has the sole legal right to determine to refund , backorder or supply new or replacement items on any order that is delivered with missing or incorrect items. Design Print Create will always endeavour to deliver all goods as requested on time but are not responsible or legally liable for any delays in delivery to the Customer. If goods are ordered in specially for an order no returns, changes or cancellations will be accepted.


Payment is required prior to any orders being processed or dispatched unless in writing from Design Print Create Australia in the form of Credit Application Approval. The Customer must pay for goods supplied according to payment terms on this website. All deliveries may be suspended or held should these terms not be met at any time. Design Print Create payment terms are that payment shall be made by the Customer to Design Print Create Australia for all goods, branding and freight before dispatch or unless dispatched on goodwill by the Design Print Create Australia, or that the Customers annual spending is significant enough to permit credit terms being provided to the Customer. Should goods be dispatched to the Customer on goodwill, the Customer agrees to pay the invoice in full within 7 days or return the items within the same time period of 7 days. Should the Customer not return the sent goods on goodwill within 7 days, the Customer is therefore deemed to have accepted the goods and payment in full is expected immediately.


This website and all intellectual property rights, including graphics, logos, trademarks, design, text, icons, the arrangement of them, sound recordings and all software relating to this website, are owned by Design Print Create . These intellectual property rights are protected by Australian and international laws. You may view our website and its contents for personal and non commercial use only and subject to the Copyright Act 1968 (Cth) and similar legislation, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of this website or commercialise any information obtained from any part of this website without our prior written permission or, in the case of third party material, from the owner of the copyright in that material. Nothing contained in this website is to be interpreted as a recommendation to use any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that your use of the information on this website will not infringe such intellectual property rights


Goods may only be returned to Design Print Create subject to the conditions as follows. Returns will not be considered unless accompanied by a written “Authorisation Form” from Design Print Create Australia. Design Print Create Australia shall not accept the return of goods unless such goods are returned to Design Print Create Australia within 7 days of the receipt by the Customer. Goods returned must be accompanied with a copy of the relevant invoice number. The Customer shall be responsible for all charges and costs incurred in the return of goods unless Design Print Create Australia determines otherwise. Design Print Create Australia shall not accept or agree to a credit claim where the Customer has had the goods delivered to the Customers nominated third party. Goods decorated are not eligible for return under any circumstance. Goods sent as ordered are not returnable under any circumstances unless incorrect style, incorrectly sized or damaged goods have been received by the Customer.